Location: Tualatin, OR (Onsite)
Employment Type: Full-Time
Base Salary: $45,000 - $60,000 / year
Schedule: 8:00 AM - 5:00 PM

About the Role

We are seeking an enthusiastic Customer Service Representative to join our client's team. In this role, you will be the go-to resource for industrial customers — processing orders, quoting prices, and collaborating with the outside sales team to deliver top-tier MROP product solutions.

Key Responsibilities

• Respond to customer inquiries regarding products, services, stock availability, and shipping
• Process phone orders, quote prices, and input sales data accurately
• Fill orders to exact customer specifications
• Source products and provide direct support to the outside sales team

Work Environment

• Schedule: 8:00 AM - 5:00 PM
• Primarily seated office work with occasional warehouse tasks (ability to lift up to 30 lbs)
• Regular in-person attendance is required

Qualifications

• High School Diploma or GED required
• Prior inside sales / customer service experience required
• 3+ years in metalworking or industrial supply is highly preferred
• Strong data entry, organization, and multi-tasking skills
• Experience with Profit 21 is a plus

Why This Is a Great Opportunity

A supportive, goal-oriented culture where team spirit inspires everyone to do their best. The comprehensive benefits package includes:

• Medical, Dental, and Vision coverage
• 401(k) plan
• Flexible Spending Accounts
• Paid holidays
• Life and Disability Insurance
• Ongoing technical training