Field Service Engineer

  • Smyrna, Georgia, United States
  • Isaac
  • Full-Time
  • On-Site

Job Description:

Location: Smyrna, Georgia (training base) with extensive travel throughout the U.S. and Canada
Compensation: $60,000 - $70,000 base + overtime + travel pay + annual bonus
Travel: 60-80% of the time

We are recruiting a Field Service Engineer to support a growing installed base of industrial manufacturing equipment across North America. This position is ideal for a mechanically and electrically inclined professional who enjoys hands-on troubleshooting, travel, customer interaction, and highly automated production equipment. The successful candidate serves as the technical representative in the field, performing installations, commissioning, maintenance, repairs, and troubleshooting at customer facilities.

Responsibilities

  • Travel to customer facilities throughout the United States and Canada
  • Perform preventative maintenance on industrial equipment
  • Troubleshoot electrical, mechanical, and automation-related issues; diagnose faults and identify root causes
  • Perform repairs and corrective maintenance activities; provide on-site technical support
  • Assist with equipment startups and commissioning; verify performance and operational readiness
  • Support customer acceptance testing and ensure installations meet company standards
  • Serve as the primary technical representative at customer locations and build strong customer relationships
  • Participate in equipment testing and machine trials; document service activities and technical findings

Qualifications

  • Degree in Electrical Engineering, Mechatronics, Electromechanical Engineering, or related field preferred; equivalent hands-on industrial experience also considered
  • Strong electromechanical troubleshooting skills; experience with industrial machinery or automation systems
  • Ability to diagnose both electrical and mechanical issues independently
  • Strong customer-facing communication skills
  • Ability and willingness to travel 60-80% of the time
  • Able to attend initial onboarding and training program in Georgia
  • Valid passport or ability to travel throughout Canada and the United States
  • Authorized to work in the United States without sponsorship

Preferred

  • PLC troubleshooting or programming experience (Allen-Bradley, Siemens, Mitsubishi, or similar)
  • Automation, capital equipment, or manufacturing experience
  • Packaging, plastics, or processing industry experience
  • Equipment commissioning experience
  • Bilingual English/Spanish or English/French

Why this role: extensive training, strong earning potential through overtime and travel pay, and a clear path into senior-level service engineering and technical sales.